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If you have a question about a specific reservation and booked with a travel agent, you will need to contact your travel agent for those concerns. We are here to help with reservations, Crown & Anchor memberships and general questions. If you'd like to get your answer quickly, below are our most frequently asked questions for your convenience. Whether you try posting your problem that you want rectified on our Royal Caribbean message boards, or a Facebook group, or some other unofficial and unrelated website, you won't get a response from the cruise line.
CALL TO RESERVE THE ULTIMATE WORLD CRUISE
Once you're on board a Royal Caribbean ship, you'll find that packages for dining, drinks and internet will be higher than what you could have paid in advance. In our book, reaching out to a travel agent who knows the Royal Caribbean brand is the first thing you need to do when planning a cruise with the line. These are specific Royal Caribbean cruise tips that will save you money and time, and let you maximize the experience both on board the vessels and during port calls. Many cruisers report they do not get notified of a new message unless they open the Royal Caribbean app to check.
I would like to speak to someone regarding the experience I had on my most recent cruise, who can I contact?
Sometimes there's barely a wait, while other times hold times can be over an hour. This is especially true when there is something out of the ordinary occurring, such as a new cruise booking release, weather impact to existing cruises, etc. But Royal Caribbean is one line that allows passengers to bring their own drinks on ships — albeit in small amounts. It's one way to save money when cruising on a Royal Caribbean ship, as drink prices on the line's vessels can be high. Like many cruise lines these days, Royal Caribbean often offers its best pricing for any given cruise at the moment the sailing opens for booking.
Book your next cruise while still on board your current cruise
Simply go to their website and click on the “Help” button in the bottom right corner of the page. This will bring up a chat window where you can type in your question and get an immediate response. When you call, be prepared to provide your booking number or other identifying information so that a representative can assist you more quickly.
It's not just you. Royal Caribbean cruisers report problems logging into accounts
Your catch-all place to get questions answered is by contacting Royal Caribbean directly for reservation updates, status questions, and other customer service inquiries. There are ways to use points and miles to book a Royal Caribbean cruise, but it doesn't always make sense, as it often requires a huge number of points to secure a cabin. That said, that doesn't mean you can't save big time by booking your flights to and from a ship using points and miles. Royal Caribbean automatically adds an 18% gratuity to bar bills and minibar items, as well as spa and salon purchases. Many first-time cruisers don't know this and write in a hefty tip at the "additional tip" line on bills at cruise ship bars and spas.
Royal Caribbean Cruises Ltd. (NYSE:RCL) Q4 2023 Earnings Call Transcript - Yahoo Finance
Royal Caribbean Cruises Ltd. (NYSE:RCL) Q4 2023 Earnings Call Transcript.
Posted: Fri, 02 Feb 2024 08:00:00 GMT [source]
Here's a comparison of the top travel insurance providers and information about Cancel for Any Reason add-ons. If you don't sign up for shows in advance, a backup strategy is to do so just after you board a vessel. Alternatively, you can wait in a standby line at onboard theaters on show nights. If some people with reservations don't show up (something that happens often), the gatekeepers will let people without reservations in on a first-come, first-served basis.
They are Labadee, a resort on the northern coast of Haiti, and Coco Cay, a private island in the Berry Islands region of the Bahamas. Each resort features canopies for eating, lounge chairs, palm trees, white sand beaches, and a number of activities. Navigator of the Seas and Mariner of the Seas are second-generation Voyager-class vessels, and feature glass stateroom balconies that extend out from the superstructure of the ship and a larger Windjammer buffet area. There is no cost to use Royal Caribbean's app (this changed in 2023, as there used to be a charge).
While Royal Caribbean has seemingly not implemented a fix on their end yet, many readers have reported success to get around the problem. Finally, you can also contact Royal Caribbean on Instagram by sending them a direct message using their official account, @royalcaribbean. To contact them via Facebook, go to their official page and send them a message using the “Message” button located near the top right corner of their page. Royal Caribbean operates two privately owned resorts that are used as stops on some Caribbean and Bahamas itineraries.

Royal Caribbean makes a key change for passenger safety - TheStreet
Royal Caribbean makes a key change for passenger safety.
Posted: Wed, 13 Mar 2024 07:00:00 GMT [source]
This is important to do if you want to be sure to get a seat for a specific show on a specific night. Given the many thousands of people on these ships on any given sailing, it's not uncommon to find that some shows book up in advance. In addition to the fall months, the offseason period for Royal Caribbean cruises generally includes parts of January and February, but it varies by region. Traditionally, the summer months of June, July and August are considered to be the high season in many cruise destinations like the Caribbean, Europe and Alaska. The periods around major holidays — such as Easter, Thanksgiving, Christmas and New Year's Day — also are considered the busy season for cruising and bring higher prices. One big advantage to booking ahead of time is that you're more likely to get the exact cabin type you want.
That's because early birds in the check-in process have their pick of arrival times at the ship. If you're traveling overseas for a cruise, we recommend traveling to the port two or even three days in advance. Not only will you ensure that you don't miss the ship, but you'll also have time to recover from jet lag. European cruises, in particular, can be port-intensive, with lots of touring, so you want to be refreshed and ready to hit the ground running right after the cruise begins.
It's a snapshot view of what your vacation looks like, reserved in advance the way you want it. If your cruise was booked directly with the cruise line, then you will need contact them for status updates. According to Royal Caribbean's website, in most cases, refunds will post to the original form of payment about 7 to 10 days after they’re fully processed. This customer service hack is becoming more well-known as a way to get help when you have a concern, and that's to email Royal Caribbean International President and CEO Michael Bayley.
These are months when kids are typically back in school and family travel — a huge market for Royal Caribbean — drops off significantly, resulting in diminished demand for the line's ships. In the Bahamas and the Caribbean, it's also hurricane season, which keeps some people away from both land resorts and cruise ships in the region. If you are trying to reach a guest onboard the ship, you can make a call to their stateroom and optionally leave a message.
If your group is big enough, you might even be able to book a private tour with an independent tour operator. And it's no small thing, given that CocoCay is a marquee stop on a significant number of Royal Caribbean voyages to the Bahamas and the Caribbean. So, you'll probably want to pick one or two things that you want to do during your time at the destination. To reach the helipad on these ships, head to the promenade deck (the deck where there is an outside walking area) and walk toward the front of the ship until you reach the helipad area. Note that Royal Caribbean shows don't come with a charge, nor is there a fee to reserve a spot in the audience.
When I have a question or problem, the first person I turn to is my travel agent for help and it saves me so much time. Contacting Royal Caribbean's social media for your questions is actually one of the best cruise hacks. Picking up the phone to contact Royal Caribbean customer service is probably the most obvious method, but it has its pros and cons. The newsletter should also list contact information for the port agent in every destination you visit.
For starters, people won't notice if you wear the same thing two days in a row. And, even if they do, you'll probably never see any of them again, so it doesn't matter what they think. You'll get the best price on dining and beverage packages if you book them in advance of your cruise. This is because Royal Caribbean often runs online sales on these packages in the months leading up to a voyage.
We're talking about the Broadway musicals and ice shows found on these vessels. The credit applies only to the stateroom where the shareholder is staying and is based on double occupancy. If shares are held jointly, and you are booking more than one stateroom, 100 shares are required for each stateroom (based on one credit per shareholder per sailing and double occupancy).
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